How to install docassemble

If you are only interested in seeing how docassemble works, you do not need to worry about installing it; you can run a demonstration on-line instead of installing docassemble.

Just use Docker

If you just want to try out running an instance of docassemble, it is strongly recommended that you install it using Docker rather than follow the installation instructions on this page. If you do not already have Docker, you can install Docker on your machine whether you have a Mac, a PC, or a Linux machine.

For example, on a Windows 11 machine, once you install Docker for Windows, you simply go to Windows PowerShell and type:

docker run -d -p 80:80 jhpyle/docassemble

Then, after a few minutes, the application will be available in your browser at http://localhost.

If the machine is already using port 80, you can do something like docker run -d -p 8080:80 jhpyle/docassemble to run docassemble on http://localhost:8080. You could also set up a reverse proxy on the web server so that users can access the docassemble application through the web server through a standard port.

Even if you want to put docassemble into production, it is recommended that you install it using Docker – ideally on an EC2 virtual machine hosted by Amazon Web Services. docassemble integrates nicely with AWS services such as S3 and Microsoft Azure services such as Azure blob storage for persistent storage. It also supports S3-compatible object storage services.

The primary reason you might want to install docassemble manually on a machine is if Docker’s container/host separation interferes with a customized setup that you want to use. For example, you might want the docassemble server to use the NGINX, PostgreSQL, Redis, RabbitMQ, Celery, and/or cron servers that are already running on the machine. If you install docassemble manually, then when supervisord starts up, the initialize service will see that these servers are already running, and they will not be started using supervisord.

Minimum system requirements

A machine running docassemble uses about 800-900MB of RAM during normal operation. During software updates (running pip), the memory usage can momentarily be much higher. Therefore, it is recommended that you only run docassemble on a machine with at least 4GB of RAM.

Supported platforms

The installation instructions in this section assume you are installing docassemble into a 64 bit Debian stretch environment (not using Docker).

However, docassemble has been developed to be operating-system-independent. If you can install the dependencies, and you know what you’re doing, you should be able to get docassemble to run on any operating system, with appropriate adjustments to the configuration. docassemble has not been tested on Mac or Windows, but all the dependencies are likely to be available for native installation on those platforms. (E.g., see MacTex for LaTeX on Mac, and MiKTeX for LaTeX on Windows.) However, it would probably take a lot of time to figure this out, and why bother, when you can install docassemble on a Mac or PC using Docker?.

For instructions on installing docassemble in a multi-server arrangement, see the scalability section.

Overview of application structure

Although docassemble is a Python application, it requires more than a pip install to install.

There is a core Python module, docassemble.base, that parses interviews and determines what question should be asked next. There is also a separate Python module, docassemble.webapp, that contains the code for the web application and the text messaging interface. These modules have a number of dependencies, including other Python packages as well as libraries needed by those Python packages.

For all of the features of docassemble to be available, several other applications need to run concurrently on the same server. These applications include:

  • A web server (using ports 80 and/or 443);
  • A WSGI server connected with the web server;
  • A web sockets background process (using port 5000, proxied by the web server);
  • A cron background process that invokes docassemble scripts at hourly, daily, weekly, and monthly intervals;
  • A watchdog background process that terminates any web application processes that are stuck in an infinite loop; and
  • A Supervisor background process (using port 9001) that orchestrates these functions.

In addition, the following services need to be available, either on the same server or on a central server on the same local area network:

  • A SQL server;
  • A Redis server (port 6379) (multiple databases of which are used);
  • A RabbitMQ server (port 5672); and
  • A Celery background process.

If you wish to use the e-mail receiving feature, an SMTP server for receiving e-mails (port 25) will also need to be available on a central server.

In addition, if you want to be able to view consolidated log files when you use a multi-server arrangement, a central log server needs to be present, and the docassemble application servers need to run syslog-ng background processes that push log file entries to that central server.

Installing on Docker ensures that all of these additional applications are running.

It is highly recommended that you run docassemble over HTTPS, since the web application uses a password system, and because your users’ answers to interview questions may be confidential. (The Docker startup process can be configured to use Let’s Encrypt and to automatically renew the SSL certificates.)

Finally, some of docassemble’s features depend on the following services:

The authentication keys for these services can be set up in the configuration.

Installing underlying packages

Before installing packages, update the package lists.

sudo apt-get update

The following dependencies can be installed from Debian or Ubuntu packages:

sudo apt-get install \
apt-utils \
tzdata \
python \
python-dev \
wget \
unzip \
git \
locales \
nginx \
postgresql \
gcc \
supervisor \
s4cmd \
make \
perl \
libinline-perl \
libparallel-forkmanager-perl \
autoconf \
automake \
libjpeg-dev \
libpq-dev \
logrotate \
nodejs \
npm \
cron \
libxml2 \
libxslt1.1 \
libxml2-dev \
libxslt1-dev \
libcurl4-openssl-dev \
libssl-dev \
redis-server \
rabbitmq-server \
libtool \
libtool-bin \
syslog-ng \
rsync \
curl \
dnsutils \
build-essential \
libsvm3 \
libsvm-dev \
liblinear3 \
liblinear-dev \
libzbar-dev \
libzbar0 \
libgs-dev \
default-libmysqlclient-dev \
libgmp-dev \
python-passlib \
libsasl2-dev \
libldap2-dev \
python3 \
exim4-daemon-heavy \
python3-venv \
python3-dev \
imagemagick \
pdftk \
pacpl \
pandoc \
texlive \
texlive-luatex \
texlive-latex-recommended \
texlive-latex-extra \
texlive-font-utils \
texlive-lang-cyrillic \
texlive-lang-french \
texlive-lang-italian \
texlive-lang-portuguese \
texlive-lang-german \
texlive-lang-european \
texlive-lang-spanish \
texlive-extra-utils \
poppler-utils \
libaudio-flac-header-perl \
libaudio-musepack-perl \
libmp3-tag-perl \
libogg-vorbis-header-pureperl-perl \
libvorbis-dev \
libcddb-perl \
libcddb-get-perl \
libmp3-tag-perl \
libaudio-scan-perl \
libaudio-flac-header-perl \
ffmpeg \
tesseract-ocr-all \
libtesseract-dev \
ttf-mscorefonts-installer \
fonts-ebgaramond-extra \
ghostscript \
fonts-liberation \
cm-super \
qpdf \
wamerican \
libreoffice \
zlib1g-dev \
libncurses5-dev \
libncursesw5-dev \
libreadline-dev \
libsqlite3-dev

You may need to make slight changes to to the package list above, depending on which distribution and version you are using.

The latest version of Pandoc can be installed by doing:

cd /tmp \
&& wget -q https://github.com/jgm/pandoc/releases/download/2.7.3/pandoc-2.7.3-1-amd64.deb \
&& sudo dpkg -i pandoc-2.7.3-1-amd64.deb \
&& rm pandoc-2.7.3-1-amd64.deb

On some systems, you may run into a situation where LibreOffice fails with a “permission denied” error when run by the web server. To avoid this, run:

sudo chmod -R 777 /var/spool/libreoffice

The installation process will require you to be able to run commands as www-data. By default, your system may prevent the www-data user from using a shell. Get around this limitation by running the following:

sudo chsh -s /bin/bash www-data
sudo chown -R www-data.www-data /var/www

To enable the generation of mermaid diagrams, you will need to switch to being the www-data user:

sudo su www-data

Then run the following commands to install the mmdc application:

mkdir -p /var/www/node_modules/.bin
cd /tmp
echo '{ \"args\": [\"--no-sandbox\"] }' > ~/puppeteer-config.json
touch ~/.profile
curl -o- https://raw.githubusercontent.com/creationix/nvm/v0.34.0/install.sh | bash
source ~/.profile
nvm install 12.6.0
npm install mermaid.cli
rm ~/.profile

Then, run exit to stop acting as www-data, and run the following to make the mmdc command available at a standard path:

sudo ln -s /var/www/node_modules/.bin/mmdc /usr/local/bin/mmdc

To enable the use of Azure blob storage as a means of data storage, run:

sudo npm install -g azure-storage-cmd

docassemble uses locale settings to format numbers, get currency symbols, and other things. Do echo $LANG to see what locale you are using. If it is not something like en_US.UTF-8, you will want to set up an appropriate locale for your region:

sudo dpkg-reconfigure locales

The Docker setup process does the following, which works unattended:

echo "en_US.UTF-8 UTF-8" >> /etc/locale.gen
locale-gen
update-locale

On Ubuntu, you may need to do sudo apt-get install language-pack-en (or other package appropriate for your locale).

Install the latest version of Let’s Encrypt:

cd /usr/share/docassemble
git clone https://github.com/letsencrypt/letsencrypt

Installing Python 3.10

The most recent version of Python compatible with docassemble is Python 3.10. This version of docassemble is available in recent versions of Linux distributions. If it isn’t available in your distribution, you can compile it from source (see https://python.org).

Installing docassemble itself

The recommended way to install docassemble is to create a Python virtual environment with ownership permissions set to the web server user (www-data on Debian/Ubuntu), and to install docassemble and its Python dependencies into this virtual environment using pip.

There are two reasons for this. First, if the ownership of the directories and files is set to www-data, developers will be able to install and upgrade Python packages through the web interface, and they will not need to use the command line. Second, installing with pip into a virtual environment will ensure that all of the Python packages are the latest version; the versions that are packaged with Linux distributions are not always current.

Before setting up the Python virtual environment, you need to create directories needed by pip for temporary files and the directories in which docassemble and the Python virtual environment will live:

sudo mkdir -p /etc/ssl/docassemble \
   /usr/share/docassemble/local3.10 \
   /usr/share/docassemble/certs \
   /usr/share/docassemble/backup \
   /usr/share/docassemble/config \
   /usr/share/docassemble/webapp \
   /usr/share/docassemble/files \
   /var/www/.pip \
   /var/www/.cache \
   /var/run/uwsgi \
   /usr/share/docassemble/log \
   /tmp/docassemble \
   /var/www/html/log \
sudo chown -R www-data.www-data /var/www
sudo chown www-data.www-data /var/run/uwsgi
sudo chown -R www-data.www-data \
   /tmp/docassemble \
   /usr/share/docassemble/local3.10 \
   /usr/share/docassemble/log \
   /usr/share/docassemble/files

The docassemble application itself is on GitHub. Clone the repository (e.g., in your home directory):

git clone https://github.com/jhpyle/docassemble

This creates a directory called docassemble in the current directory.

There are four packages in the git repository:

  1. docassemble: an empty namespace package;
  2. docassemble.base: the core functionality;
  3. docassemble.webapp: the web application framework; and
  4. docassemble.demo: a demonstration interview package

The docassemble package is empty because it is a “namespace” package. (This facilitates the use of user-created add-on packages.) The core functionality of parsing interviews is in the docassemble.base package. With these two packages only, you can use docassemble through its Python API. The docassemble.webapp package contains the standard docassemble web application (which includes the SMS interface), and the docassemble.demo package contains a demonstration interview.

To install docassemble and its Python dependencies into the Python virtual environment, first install the latest version of pip:

wget https://bootstrap.pypa.io/get-pip.py
sudo -H python get-pip.py

(If you get an “InsecurePlatformWarning,” you can ignore it.)

Then, become the user www-data:

sudo su www-data

and run the following as www-data (i.e., first do sudo su www-data):

cd /tmp
python3.10 -m venv --copies /usr/share/docassemble/local3.10
source /usr/share/docassemble/local3.10/bin/activate
pip3 install --upgrade pip
pip3 install --upgrade \
  3to2 \
  bcrypt \
  flask \
  flask-login \
  flask-mail \
  flask-sqlalchemy \
  flask-wtf \
  s4cmd \
  uwsgi \
  passlib \
  pycryptodome \
  pycryptodomex \
  six \
  setuptools
pip3 install --upgrade \
  ./docassemble/docassemble \
  ./docassemble/docassemble_base \
  ./docassemble/docassemble_demo \
  ./docassemble/docassemble_webapp
cp ./docassemble/Docker/pip.conf /usr/share/docassemble/local3.10/

This will install a Python 3.10 virtual environment at /usr/share/docassemble/local3.10 and install docassemble into it.

The pip.conf file is necessary because it enables the use of GitHub package references in the setup.py files of docassemble extension packages.

The docassemble packages are installed from the cloned GitHub repository. These packages are also available on PyPI, and could be installed with pip install docassemble.webapp.

Then, you need to move certain files into place for the web application. Still acting as www-data, do:

cp ./docassemble/docassemble_webapp/docassemble.wsgi /usr/share/docassemble/webapp/
cp ./docassemble/Docker/config/* /usr/share/docassemble/config/
cp ./docassemble/Docker/*.sh /usr/share/docassemble/webapp/
cp ./docassemble/Docker/VERSION /usr/share/docassemble/webapp/

The files copied to /usr/share/docassemble/config/ include configuration file templates for docassemble and NGINX.

The .sh files are scripts for running background processes.

You can stop being www-data now:

exit

As a superuser, move the following system files into place:

sudo cp ./docassemble/Docker/docassemble.logrotate /etc/logrotate.d/docassemble
sudo cp ./docassemble/Docker/cron/docassemble-cron-monthly.sh /etc/cron.monthly/docassemble
sudo cp ./docassemble/Docker/cron/docassemble-cron-weekly.sh /etc/cron.weekly/docassemble
sudo cp ./docassemble/Docker/cron/docassemble-cron-daily.sh /etc/cron.daily/docassemble
sudo cp ./docassemble/Docker/cron/docassemble-cron-hourly.sh /etc/cron.hourly/docassemble
sudo cp ./docassemble/Docker/docassemble-supervisor.conf /etc/supervisor/conf.d/docassemble.conf
sudo cp ./docassemble/Docker/ssl/* /usr/share/docassemble/certs/
sudo cp ./docassemble/Docker/rabbitmq.config /etc/rabbitmq/

Setting up the web application

Set up and edit the docassemble configuration file, the standard location of which is /usr/share/docassemble/config/config.yml:

sudo cp ~/docassemble/docassemble_base/config.yml /usr/share/docassemble/config/config.yml
sudo vi /usr/share/docassemble/config/config.yml

At the very least, you should edit the secretkey value and set it to something random and unique to your site.

You should set external hostname to the domain of your site (e.g., assembly.example.com) and set url root to the URL that web browsers should use to access your site (e.g., http://assembly.example.com).

By default, docassemble is available at the root of your site. That is, if your domain is assembly.example.com, docassemble will be available at http://assembly.example.com. If you would like it to be available at http://assembly.example.com/docassemble, you will need to change the root directive to /docassemble/ and the url root directive to http://assembly.example.com/docassemble. Note that it is important to include / marks at both the beginning and end of root.

Make sure that files in the docassemble directory can be read and written by the web server:

sudo chown www-data.www-data /usr/share/docassemble/config/config.yml \
  /usr/share/docassemble/webapp/docassemble.wsgi
sudo chown -R www-data.www-data /usr/share/docassemble/local3.10 \
  /usr/share/docassemble/log /usr/share/docassemble/files
sudo chmod ogu+r /usr/share/docassemble/config/config.yml

If you want to use HTTPS with your own certificates, set the following in your Configuration:

use https: True

Copy your SSL certificates to the following locations:

  • /usr/share/docassemble/certs/nginx.crt (certificate)
  • /usr/share/docassemble/certs/nginx.key (private key)

On startup, the initialization script will copy these files into /etc/ssl/docassemble with the appropriate ownership and permissions.

If you do not have your own SSL certificates, set the following on your config.yml file, in additional to external hostname:

use https: True
use lets encrypt: True
lets encrypt email: [email protected]

Make sure that you have edited your DNS so that the hostname identified in external hostname maps to the machine running docassemble. During the boot process, Let’s Encrypt will be used to obtain certificates.

Setting up the SQL server

docassemble uses a SQL database. This database can be located on the same server or a different server, but these instructions assume you are using PostgreSQL locally. Your operating system may be using a different version of PostgreSQL, so you may need to adjust some of the commands in these instructions.

First, allow PostgreSQL connections over TCP/IP:

echo "host   all   all  0.0.0.0/0   md5" >> /etc/postgresql/14/main/pg_hba.conf
echo "listen_addresses = '*'" >> /etc/postgresql/14/main/postgresql.conf

Then set up the database by running the following commands.

echo "create role docassemble with login password 'abc123'; create database docassemble owner docassemble;" | sudo -u postgres psql
sudo -H -u www-data bash -c "source /usr/share/docassemble/local3.10/bin/activate && python -m docassemble.webapp.create_tables"

Note that these commands create a “role” in the PostgreSQL server called docassemble with the password abc123. Note also that the configuration file, /usr/share/docassemble/config/config.yml, contains these same values under the db directive.

(If you decide to store your configuration file in a location other than /usr/share/docassemble/config/config.yml, you can run docassemble.webapp.create_tables by passing the the configuration file path as the first parameter on the command line.)

Setting up the log server

If you are only running docassemble on a single machine, you do not need to worry about operating a central log server, and you can skip this section.

If the machine will function as a central log server, then other machines besides the machine running the log server will push log file entries to the central log server over port 514 and access the log files through a web server at port 8080. Configure all of this by doing the following as root:

cp ./docassemble/Docker/cgi-bin/index.sh /usr/lib/cgi-bin/
cp ./docassemble/Docker/syslog-ng.conf /etc/syslog-ng/syslog-ng.conf
cp ./docassemble/Docker/docassemble-log.conf.dist /etc/sites-available/docassemble-log.conf
cp ./docassemble/Docker/syslog-ng-docker.conf /etc/syslog-ng/syslog-ng.conf
cp ./docassemble/Docker/docassemble-syslog-ng.conf /etc/syslog-ng/conf.d/docassemble
cp ./docassemble/Docker/nginx.logrotate /etc/logrotate.d/nginx

Then, edit /etc/syslog-ng/conf.d/docassemble to replace `LOGSERVER` in the second to last line with the address of the log server. For example:

destination d_net { tcp("log.example.local" port(514) log_fifo_size(1000)); };

Setting up the e-mail server

If you want to use the e-mail receiving feature, you need to set up the e-mail server so that connects with docassemble. Do the following as root:

cp ./docassemble/Docker/config/exim4-router /etc/exim4/conf.d/router/101_docassemble
cp ./docassemble/Docker/config/exim4-filter /etc/exim4/docassemble-filter
cp ./docassemble/Docker/config/exim4-main /etc/exim4/conf.d/main/01_docassemble
cp ./docassemble/Docker/config/exim4-acl /etc/exim4/conf.d/acl/29_docassemble
cp ./docassemble/Docker/config/exim4-update /etc/exim4/update-exim4.conf.conf
update-exim4.conf

This causes incoming e-mails to be filtered through /usr/share/docassemble/webapp/process-email.sh, which saves the e-mail to a temporary file and then runs the docassemble.webapp.process_email module on the temporary file.

Configuring the e-mail receiving feature also involves:

  • Setting the MX record for your domain (e.g. help.example.com) so that e-mails sent to addresses ending with @help.example.com will be directed to the docassemble server.
  • Setting the incoming mail domain directive in the configuration to this domain (help.example.com). (But you can skip this step if the domain is the same as the external hostname.)
  • Editing the firewall rules protecting the docassemble server so that incoming port 25 (SMTP) is open.
  • Ensuring that no other application on the server is using port 25.

Note that sending e-mail and receiving e-mail usually require separate SMTP servers. To set up e-mail sending, see the mail directive in the configuration. (Most cloud hosting services allow servers to receive e-mail, but restrict servers’ ability to send e-mail.)

For security, you should use TLS to encrypt e-mail communications. By default, docassemble will install self-signed certificates into the Exim configuration. You should use your own certificates that match your incoming mail domain. To use your own certificates, create them and copy them to:

  • /usr/share/docassemble/certs/exim.crt (certificate)
  • /usr/share/docassemble/certs/exim.key (private key)

On startup, the initialization script will copy these files into the appropriate location (/etc/exim4) with the appropriate ownership and permissions.

(Note that if you use the Docker single-server configuration, docassemble will use Let’s Encrypt to obtain certificates and deploy them both for the web server and for Exim.

Connecting to other external services

To obtain the full benefit of docassemble, you will need to obtain IDs and secrets for the web services that docassemble uses, which you supply to docassemble by editing the configuration file. In order for the “Sign in with Google,” “Sign in with Facebook,” “Sign in with Twitter,” and “Sign in with Azure” buttons to work, you will need to register your site on Google Developers Console, Facebook Developers, Twitter Developers and/or Azure Portal.

You may also wish to obtain developer keys for the Google Maps Geocoding API and for VoiceRSS text-to-speech conversion.

The configuration file also contains settings for connecting to a mail server.

Setting up Google logins

To enable users to log in with their Google accounts, you need to obtain an id and secret for use with Google’s OAuth2 interface.

  • Log in to the Google Developers Console
  • Create an OAuth 2.0 client ID.
  • Note the “Client ID.” You need to set this value as the id in the oauth configuration, under google.
  • Note also the “Client secret.” You need to set this as the secret in the oauth configuration.
  • Under Authorized JavaScript origins, add the URL for your docassemble site. (E.g. https://docassemble.example.com)
  • Under Authorized redirect URIs, add the URL https://docassemble.example.com/callback/google.

Setting up Facebook logins

To enable users to log in with their Facebook accounts, you need to obtain an id and secret for use with Facebook’s OAuth2 interface.

  • Log in to Facebook Developers.
  • Add an app.
  • Give the app a name. Users will see this name when they are asked to consent to sharing of information between Facebook and your site, so be sure to pick a name that your users will recognize.
  • Note the App ID that you are assigned. You need to set this value as the id in the oauth configuration, under facebook.
  • Note also the “App Secret.” You need to set this as the secret in the oauth configuration.
  • Under Valid Oauth Redirect URIs, put in the domain of your site followed by /callback/facebook. E.g., https://docassemble.example.com/callback/facebook.
  • Edit your docassemble configuration and update the values under the facebook part of the oauth directive so that it includes the id and the secret you obtained in the steps above. Make sure that enable is not set to False.

Setting up Twitter logins

To enable users to log in with their Twitter accounts, you need to obtain an id and secret for use with Twitter’s OAuth interface.

  • Log in to Twitter Developers.
  • Create an app.
  • Give the app a name. Users will see this name when they are asked to consent to sharing of information between Twitter and your site, so be sure to pick a name that your users will recognize.
  • Set the callback URL to the URL of your site with /callback/twitter at the end. E.g., https://docassemble.example.com/callback/twitter.
  • Enter a Privacy Policy URL and a Terms of Service URL. Twitter requires these in order to give your app access to users’ e-mail addresses.
  • Set up your app so that it requests read-only access and requests access to the user’s e-mail address. Without access to the user’s e-mail, the login will generate an error.
  • Note the Consumer Key. You need to set this value as the id in the oauth configuration, under twitter.
  • Note also the “Consumer Secret.” You need to set this as the secret in the oauth configuration.
  • Edit your docassemble configuration and update the values under the twitter part of the oauth directive so that it includes the id and the secret you obtained in the steps above. Make sure that enable is not set to False.

Setting up Auth0 logins

To enable users to log in with their Auth0 accounts, you need to obtain a domain, id, and secret for use with Auth0’s OAuth interface.

  • Log in to Auth0.
  • Create an application, or edit the default application.
  • Give your application a name. Users will see this name when they are asked to consent to sharing of information between Auth0 and your site, so be sure to pick a name that your users will recognize.
  • Set the Application Type to “Regular Web Application.”
  • Set the Token Endpoint to “Post.”
  • Note the Domain, Client ID, and Client Secret associated with your application. You will need to set these values as the domain, id, and secret values, respectively, in the oauth configuration, under auth0.
  • Under Allowed Callback URLs, enter the URL of your site with /callback/auth0 at the end. E.g., https://docassemble.example.com/callback/auth0.
  • Under Allowed Web Origins, enter the URL of your site. E.g., https://docassemble.example.com.
  • Under Allowed Logout URLs, enter the URL of your site with /user/sign-in at the end. E.g., https://docassemble.example.com/user/sign-in.
  • Edit your docassemble configuration and update the values under the auth0 part of the oauth directive so that it includes the domain, id, and secret values you noted in the steps above. Make sure that enable is not set to False.
  • Also, in your configuration, set the url root directive.

Setting up Keycloak logins

To enable users to log in using a Keycloak server, you need to obtain an domain, realm, id, and secret for use with the Keycloak OAuth interface. In this example, assume that users access your docassemble server at https://da.example.com and the Keycloak server is available at https://keycloak.example.com.

  • Log into the Keycloak server.
  • Note the name of the “Realm” you are using. (The default is master.) This is the realm that you will use in your oauth configuration.
  • Create a “client” called docassemble (or whatever you want). This is the id that you will use in your oauth configuration.
  • Set “Root URL” to https://da.example.com.
  • Set “Home URL” to https://da.example.com.
  • Set “Valid redirect URIs” to https://da.example.com/callback/keycloak.
  • Set “Valid post logout redirect URIs” to https://da.example.com/*.
  • Set “Web origins” to https://da.example.com.
  • Set “Admin URL” to https://da.example.com.
  • Under “Capability config,” set “Client authentication” to “On.”
  • Under “Credentials,” use “Client Id and Secret” as the “Client Authenticator.” Make a note of the “Client secret”; this is the secret that you will use in your oauth configuration.
  • Log into your docassemble server as an administrator and go to the configuration.
  • Add a keycloak configuration under the oauth directive, filling in the information about the Keycloak server.
oauth:
  keycloak:
    domain: keycloak.example.com
    realm: master
    id: docassemble
    secret: ifRzXtUv7WlSkWjRbHwgvgk0aACoXTcF
  • Note that the domain is the hostname of the Keycloak server, without https://. If your Keycloak server uses http:// rather than https://, set protocol to http://.

Setting up Zitadel logins

To enable users to log in with Zitadel accounts, you need to obtain an id and domain for use with Zitadel’s OAuth interface.

  • Log in to Zitadel.
  • Create an instance. The name of your instance will determine the name of your domain, and users will see this in a URL to which they will be redirected, so it should be a name that would be trusted.
  • Within the instance, create a project, and create an application within the project.
  • Give your application a name.
  • When it asks the “Type of Application,” choose “Web.”
  • When it asks the “Authentication Method,” choose “PKCE.”
  • When it asks for “Redirect URIs,” you will want to turn on “Development Mode” if you are running on a site that uses http://.
  • Under Redirect URIs, enter the URL of your site with /callback/zitadel at the end. E.g., https://docassemble.example.com/callback/zitadel.
  • Under Post Logout URIs, enter the URL of your site with /user/sign-in at the end. E.g., https://docassemble.example.com/user/sign-in.
  • After you have created the Application, note the “Client ID.” This will be the id in your oauth configuration, under zitadel. Under the “URLs” tab, note the hostname that the URLs have in common. This will be the domain part of your OAuth configuration.
  • Edit your docassemble configuration and update the values under the zitadel part of the oauth directive so that it includes the id and domain values you noted in the steps above. When setting the domain, do not include the https:// part. There should not be any / characters in the domain; it needs to be a pure domain. Make sure that enable is not set to False.
  • In your configuration, set the url root directive. This may or may not be necessary for Zitadel to work, but in any case, it doesn’t hurt.

Setting up Microsoft Azure logins

To enable users to log in with their Microsoft accounts, you need to obtain an id and secret for use with Microsoft’s Azure Active Directory service.

  • Log into the Azure Portal.
  • Go to the Azure Active Directory resource.
  • Go to App Registrations.
  • Click Add.
  • Set the Name to the name you want to use for your application. This is the name that your users will see when they are prompted by Azure to give their consent to logging in with Azure.
  • Create the Registered App and then open it.
  • Under “Overview,” find the “Application (client) ID.” You need to set this value as the id in the docassemble oauth configuration, under azure.
  • Go into Authentication and add a “Platform.” Choose “Web” as the “platform” type.
  • Set the Redirect URI to https://docassemble.example.com/callback/azure, or whatever the URL for /callback/azure is on your site.
  • Leave other settings of the “platform” at the default values.
  • Go into Certificates & Secrets and create a new “client secret.” The “Description” can be docassemble or some other name of your choosing. The expiration setting can be anything you want, but note that if the key expires, you will need to edit this configuration if you want users to still be able to log in with Azure.
  • Press Add. Then make a note of the “value” of the key you just created. You need to set these value as the secret in the oauth configuration, under azure.
  • Go into Required permissions and click Add.
  • Add “Microsoft Graph” as one of the APIs.
  • Under “delegated permissions,” select the following:
    • Sign users in
    • Access user’s data anytime
    • View users’ email address
    • View users’ basic profile
  • Press Save.
  • You may also want to edit the Properties of the “registered app” in order to upload a logo.
  • Edit your docassemble configuration and update the values under the azure part of the oauth directive so that it includes the id and the secret you obtained in the steps above. Make sure that enable is not set to False.

Setting up Google Drive integration

To enable the Google Drive synchronization feature, you need to obtain a “client ID” code and a “secret” for use with Google’s OAuth2 interface.

When this is enabled, users on your server who have the privileges of admin or developer will be able to go to their “Profile” page and click “Google Drive synchronization” to connect their Google Drive with their account on your docassemble server. Users will be redirected to a special page from Google where they will be asked if they with to give your server access to their Google Drive. When a user consents to this, he or she will see a “Sync” button in the Playground that, when pressed, will synchronize the contents of the user’s Playground with a folder on the user’s Google Drive.

In order for users with developer or admin privileges to be able to connect their accounts in this way, you will need to obtain an OAuth 2.0 client ID and secret from Google.

  • Log in to the Google Developers Console.
  • Start a “project” for your server if you do not already have one.
  • Enable the Google Drive API for the project.
  • Under “Credentials,” create an OAuth client ID for a “web application.”
  • Under Authorized JavaScript origins, add the URL for your docassemble site. (E.g. https://docassemble.example.com)
  • Under Authorized redirect URIs, add the URL for your docassemble site, followed by /google_drive_callback. E.g., https://docassemble.example.com/google_drive_callback.
  • Note the “Client ID.” You need to set this value as the id in the oauth configuration, under googledrive.
  • Note also the “Client secret.” You need to set this as the secret in the oauth configuration.

When you have your “Client ID” and “Client secret,” go to the configuration and create a googledrive directive.

After the configuration is changed and the system restarts, users with developer or admin privileges will be able to go to their “Profile” and click “Google Drive synchronization.”

Setting up OneDrive integration

To enable the OneDrive synchronization feature, you need to sign in to the Azure Portal, go to “App registrations,” and register an App. Give it a name (e.g. “Docassemble OneDrive”) and set the Redirect URI to https://example.com/onedrive_callback, substituting your own server URL for https://example.com. If you are asked, “Who can use this application or access this API?” select one of the “multi-tenant” options.

Make a note of your “Application (client) ID.”

Using the sidebar, navigate to “Certificates & secrets.” Click “New client secret.” Give it a description (e.g., “Secret for OneDrive”). Set the “Expires” to “Never” unless you want the secret to expire.

Make a note of the “Value” of the secret you just created.

Using the sidebar, navigate to “API permissions” and click “Add a permission.” Click the box for “Microsoft Graph,” then click the box for “Delegated permissions.” Under “Files,” check the checkbox for Files.ReadWrite.All. (You can choose Files.ReadWrite instead, if you are sure you will only access files owned by yourself.) Under “User,” check the checkbox for User.Read. Then click “Add permissions.”

Using the sidebar, navigate to “Branding.” Upload a logo (square image files work best) and enter URLs for your home page, terms of service, and privacy statement. Note that the only people who will see these things are your developers.

Using the sidebar, navigate to “Authentication.” Under “Supported Account Types,” select “Accounts in any organization directory.” Then press “Save.”

Then, go to your Configuration. Edit the onedrive directive under oauth. Set the id to the “Application (client) ID” you obtained earlier, and set the secret to the “Value” of the secret you obtained earlier. Note that you may need to put quotes around the password in order to avoid YAML problems.

When this is enabled, users on your server who have the privileges of admin or developer will be able to go to their “Profile” page and click “OneDrive synchronization” to connect their OneDrive with their account on your docassemble server. Users will be redirected to a special page from Microsoft where they will be asked if they with to give your server access to their OneDrive. When a user consents to this, he or she will see a “Sync” button in the Playground that, when pressed, will synchronize the contents of the user’s Playground with a folder on the user’s OneDrive.

If you enable both Google Drive synchronization and OneDrive synchronization, users will be able to choose either, but not both. Enabling one will disable the other.

Setting up GitHub integration

To enable the GitHub integration feature, you need to obtain an id and secret so that your docassemble server can communicate with GitHub using the GitHub API.

When this is enabled, users on your server who have the privileges of admin or developer will be able to go to their “Profile” page and click “GitHub integration” to connect their GitHub account with their account on your docassemble server. Users will be redirected to a special page on the GitHub web site where GitHub will ask them if they want to give your “application” (your docassemble server) privileges to manage repositories and SSH keys on their GitHub account. When a user consents to this, he or she will see a “GitHub” button in the packages folder of the Playground. Pressing this button will push a commit to GitHub representing the current state of the code of the package.

In order for interview developers to be able to connect their accounts in this way, you will need to register your docassemble server as an “OAuth application” on GitHub:

  • Create an account on GitHub if you have not done so already.
  • Log in to GitHub.
  • Go to your “Settings.”
  • Navigate to “Developer settings.” The “OAuth Apps” tab should be active.
  • Press the “Register a new application” button.
  • Enter an “Application name” that describes your docassemble server. Interview developers will see this application name when GitHub asks them if they wish to grant your server access to their GitHub account.
  • Under “Homepage URL,” enter the URL of your docassemble server.
  • If you want, enter an “Application description.” Interview developers will see this when GitHub asks them if they wish to grant your server access to their GitHub account.
  • Under “Authorization callback URL,” enter the URL for your server followed by /github_oauth_callback. So, if interview developers access the Playground at https://docassemble.example.com/playground, the callback URL will be https://docassemble.example.com/github_oauth_callback. This setting needs to be precisely set or else the integration will not work.
  • Press the “Register application” button.
  • GitHub will then tell you the “Client ID” and “Client Secret” of your new “OAuth application.” Note the values of these codes; you need to plug them into your docassemble configuration.
  • On your docassemble server, go to “Configuration.” Under the oauth directive, and under the github sub-directive within oauth, set id to the “Client ID,” and set secret to the “Client Secret”. Set enable to True.

The server will restart after you change the configuration. Then, when you go to your “Profile,” you should see a “GitHub integration” link.

When interview developers click this link and they choose to associate their GitHub account with their account on your docassemble server, docassemble stores an access token in Redis for the user. This allows docassemble to authenticate with the GitHub API. docassemble also creates an SSH private key and an SSH public key annotated with the e-mail address associated with the user’s GitHub account. These SSH keys are stored in the same directory in the Playground as the files for Playground packages, so they will appear in Google Drive or OneDrive if Google Drive synchronization or OneDrive synchronization is enabled, and they will be stored in the cloud if cloud data storage is enabled. Using the GitHub API, docassemble stores the public key in the user’s GitHub account, using the name of the application as specified in the configuration as the value of appname (which defaults to docassemble) and the integer ID of the docassemble user account. (If you are using GitHub integration from more than one server, make sure that each server has a different appname.)

When users configure their GitHub integration, they have two checkboxes they can use to configure how the integration works:

  • Access shared repositories
  • Access organizational repositories

If “Access shared repositories” is checked, then the GitHub integration will access repositories that are owned by someone else but shared with the user. If “Access organizational repositories” is checked, then GitHub integration will access repositories that are in the organization of the user. If many repositories are connected with your account, you may need to uncheck these checkboxes.

Setting up e-mail sending

If you plan to use the send_email() function or any other feature that uses e-mail, you will need to set up some way to send e-mails.

Traditionally, e-mail has been sent through SMTP servers. While it is easy to deploy an SMTP server on a machine, most cloud providers block outgoing SMTP connections as a way to limit spam. As a result, you will probably have to use a special service to send e-mail through SMTP, such as Amazon SES, SendGrid, MailChimp, Mailgun, and Google Apps.

You can also send e-mail without using SMTP. If you have a Mailgun account, you can use the Mailgun API or the SendGrid API from docassemble to send mail. This avoids many of the problems with SMTP. For instructions on sending e-mail this way, see the documentation for the mailgun api key and sendgrid api key directives in the configuration.

However, if you want to send e-mail using SMTP, you can use the mail directive in the configuration to point docassemble to an SMTP server.

If you have a Google account, you can use a Gmail SMTP server by setting the following in your configuration:

mail:
  server: smtp.gmail.com
  username: yourgoogleusername
  password: yourgooglepassword
  use tls: True
  port: 465
  default_sender: '"Administrator" <[email protected]>'

For this to work, you will need to go into your Google settings and set “Allow less secure apps” to “ON.” (Gmail may soon discontinue support for using their service as an SMTP server, but the example is still illustrative.)

Other SMTP services include SendGrid, Mailgun, MailChimp, and Amazon SES. It is also possible to use an SMTP server from Google Apps if you have a G Suite account. SendGrid and Mailgun also offer API-based sending methods, which tend to be faster; see the sendgrid api key and mailgun api key configuration directives.

In order to minimize the chances that e-mail you send from these services will be flagged as spam, you may need to spend some time configuring SPF records, DKIM records, reverse DNS, and the like.

Start the server and background processes

First, we need to disable the automatic starting and stopping of NGINX on your server. Your server will still run NGINX, but we need it to be controlled by supervisor rather than systemd:

sudo systemctl stop nginx.service
sudo systemctl disable nginx.service

Do the same with RabbitMQ:

sudo systemctl stop rabbitmq-server.service
sudo systemctl disable rabbitmq-server.service

If you are using the e-mail receiving feature, disable the exim4 service as well:

sudo systemctl stop exim4.service
sudo systemctl disable exim4.service

Make sure that Redis is already running. It should have started running after installation.

To check Redis, do:

redis-cli ping

If it does not respond with PONG, then there is a problem with Redis.

Optionally, you can also control PostgreSQL and Redis with supervisor:

sudo systemctl stop postgresql.service
sudo systemctl disable postgresql.service
sudo systemctl stop redis.service
sudo systemctl disable redis.service

If supervisor controls PostgreSQL and Redis, then when supervisor stops, it will make a backup of the PostgreSQL database and the Redis database in /usr/share/docassemble/backup/ (or in the cloud).

Alternatively, you can allow systemd to launch PostgreSQL, Redis, and RabbitMQ, but in this case you should make sure that during the boot process, supervisor starts running after these services have started. To do this, run:

sudo systemctl edit supervisor.service

and enter the following into the editor:

[Unit]
After=rabbitmq-server.target postgresql.target redis-server.target

Then tell systemd to notice your changes:

systemctl daemon-reload

The supervisor configuration depends on two environment variables being defined. Even if they are set to the empty string, they need to exist. To make sure that supervisor sees the values of these environment variables, edit the supervisor.service (which you may have done already):

sudo systemctl edit supervisor.service

Enter the following into the editor:

[Service]
Environment="DASUPERVISORUSERNAME="
Environment="DASUPERVISORPASSWORD="

This will set DASUPERVISORUSERNAME and DASUPERVISORPASSWORD to the empty string. If you want to have password protection on supervisor, set an actual username and password. For example:

[Service]
Environment="DASUPERVISORUSERNAME=user"
Environment="DASUPERVISORPASSWORD=7a49bc63d89a8f8d9"

Then tell systemd to notice your changes:

systemctl daemon-reload

Before starting supervisor, you need to edit /etc/supervisor/supervisord.conf:

sudo vi /etc/supervisor/supervisord.conf

Add the following line immediately after the [supervisord] line:

environment=DAPYTHONVERSION="3"

This indicates that you will use Python 3 rather than Python 2 (which is a default only for backwards-compatibility reasons).

To start docassemble, start the supervisor service (which may require stopping it first):

sudo systemctl stop supervisor.service
sudo systemctl start supervisor.service

The startup process can take a lot of time. You can monitor the progress by running:

sudo supervisorctl status

If initialize has EXITED, there was a problem during startup. If initialize is RUNNING, but nginx hasn’t started yet, the system is still starting.

Log files for each service are written to files in /var/log/supervisor. The initialize process takes time because it does a software update using pip. Another thing that takes a long time is the creation of the database tables in PostgreSQL.

After 15 minutes or so, you should find docassemble running at the URL for your site.

You should change the password for the default admin user. Click “Sign in or sign up to save answers” or navigate to /user/sign-in. Log in with:

It should immediately prompt you to change your password to something secure. You should also go to User List from the menu, click “Edit” next to the [email protected] user, and change that e-mail address to an actual e-mail address you can access.

Debugging

Run sudo supervisorctl status to see the status of the processes supervisor is controlling. A healthy output would look like this:

apache2                          STOPPED   Not started
celery                           RUNNING   pid 1288, uptime 2:52:43
cron                             RUNNING   pid 1494, uptime 2:51:53
exim4                            RUNNING   pid 1504, uptime 2:51:52
initialize                       RUNNING   pid 9, uptime 2:53:55
nginx                            RUNNING   pid 1452, uptime 2:52:14
postgres                         RUNNING   pid 720, uptime 2:53:27
rabbitmq                         RUNNING   pid 1012, uptime 2:52:53
redis                            RUNNING   pid 855, uptime 2:53:04
reset                            STOPPED   Not started
sync                             STOPPED   Not started
syslogng                         STOPPED   Not started
update                           STOPPED   Not started
uwsgi                            RUNNING   pid 1395, uptime 2:52:30
watchdog                         RUNNING   pid 10, uptime 2:53:55
websockets                       RUNNING   pid 1384, uptime 2:52:32

In this setup, the postgres, rabbitmq, and redis services are being controlled by supervisor. If they are controlled by systemd on your server, they may show as STOPPED.

  • If PostgreSQL is running, pg_isready should return “accepting connections.”
  • If RabbitMQ is running, sudo rabbitmqctl status should run without error.
  • If Redis is running, redis-cli ping should return “PONG.”

You can also run ps ax to see which processes are actually running.

Log files to check include:

  • /var/log/supervisor/initialize-stderr* (filename is different every time)
  • Files in /var/log/supervisor for other background processes
  • /var/log/nginx/error.log
  • /usr/share/docassemble/log/docassemble.log
  • /usr/share/docassemble/log/uwsgi.log
  • /tmp/flask.log

If the celery process failed to start, or you are debugging background processes, check:

  • /usr/share/docassemble/log/worker.log

If you are debugging e-mail receiving, check:

  • /tmp/mail.log
  • /var/log/exim4/mainlog

If you get an error in the browser that looks like a standard NGINX error message, look in /usr/share/docassemble/log/uwsgi.log and /var/log/nginx/error.log. If you get an abbreviated message, the error message could be in /tmp/flask.log. If there is a problem with the coding of an interview, the error message will typically appear in the web browser. To get the context of an error, log in to docassemble as a developer and check the Logs from the main menu. The main docassemble log file is in /usr/share/docassemble/log/docassemble.log.

Keep in mind that because of log rotation, you might find that a log file like /usr/share/docassemble/log/uwsgi.log is empty, and that the real log file is /usr/share/docassemble/log/uwsgi.log.1.

The primary supervisor process is the one called initialize. It runs the script /usr/share/docassemble/webapp/initialize.sh, which in turn launches other supervisor processes as necessary. This script is designed to be used on systems where supervisor serves as a substitute for SysV, systemd, or other “init” system, but it is also designed to be work correctly on systems where the “init” system has already started some of the necessary background processes, such as NGINX, and PostgreSQL, redis, and RabbitMQ.

When docassemble is working, you should see processes like the following in the output of ps ax.

supervisor looks like this:

 2121 ?        Ss     0:00 /usr/bin/python2 /usr/bin/supervisord -c /etc/supervisor/supervisord.conf
 2131 ?        S      0:00 bash /usr/share/docassemble/webapp/initialize.sh

cron looks like this:

  518 ?        Ss     0:00 /usr/sbin/cron -f

redis looks like this:

  855 ?        S      0:00 bash /usr/share/docassemble/webapp/run-redis.sh
  863 ?        Sl     0:13 redis-server 0.0.0.0:6379

RabbitMQ looks like this:

  573 ?        S      0:00 /bin/sh -e /usr/lib/rabbitmq/bin/rabbitmq-server
  808 ?        Sl     0:06 /usr/lib/erlang/erts-10.2.4/bin/beam.smp -W w -A 64 -MBas ageffcbf -MHas ageffcbf -MBlmbcs 512 -MHlmbcs 512 -MMmcs 30 -P 1048576 -t 5000000 -stbt db -zdbbl 128000 -K true -B i -- -root /usr/lib/erlang -progname erl -- -home /var/lib/rabbitmq -- etc. etc.

PostgreSQL looks like this:

  741 ?        S      0:00 su postgres -c /usr/lib/postgresql/11/bin/postgres -D /var/lib/postgresql/11/main -c config_file=/etc/postgresql/11/main/postgresql.conf
  742 ?        Ss     0:00 /usr/lib/postgresql/11/bin/postgres -D /var/lib/postgresql/11/main -c config_file=/etc/postgresql/11/main/postgresql.conf
  745 ?        Ss     0:00 postgres: 11/main: checkpointer
  746 ?        Ss     0:00 postgres: 11/main: background writer
  747 ?        Ss     0:00 postgres: 11/main: walwriter
  748 ?        Ss     0:00 postgres: 11/main: autovacuum launcher
  749 ?        Ss     0:00 postgres: 11/main: stats collector
  750 ?        Ss     0:00 postgres: 11/main: logical replication launcher
 1444 ?        Ss     0:00 postgres: 11/main: docassemble docassemble 127.0.0.1(37314) idle

NGINX looks like this:

 1452 ?        S      0:00 bash /usr/share/docassemble/webapp/run-nginx.sh
 1470 ?        S      0:00 nginx: master process /usr/sbin/nginx -g daemon off;
 1471 ?        S      0:00 nginx: worker process

The Celery background process looks like this:

 1288 ?        S      0:00 bash /usr/share/docassemble/webapp/run-celery.sh
 1295 ?        S      0:11 /usr/share/docassemble/local3.10/bin/python3.10 /usr/share/docassemble/local3.10/bin/celery worker -A docassemble.webapp.worker --loglevel=INFO
 1349 ?        S      0:00 /usr/share/docassemble/local3.10/bin/python3.10 /usr/share/docassemble/local3.10/bin/celery worker -A docassemble.webapp.worker --loglevel=INFO

The web sockets background process looks like this:

 1384 ?        S      0:00 bash /usr/share/docassemble/webapp/run-websockets.sh
 1391 ?        S      0:06 python -u -m docassemble.webapp.socketserver

Note that the docassemble web application may appear to be functional even when cron, RabbitMQ, Celery, and web sockets fail to start. This is because cron only matters if your interviews use scheduled tasks, RabbitMQ and Celery only come into play when interviews use background processes, and web sockets only come into play when the live help features are used. If you want a fully-functional docassemble, you will need to make sure that all of these services are running.

If you need to run Python commands like pip in order to fix problems, you need to run su www-data so that you are running as the same user as NGINX. In addition, you need to let the shell know about the virtual environment. You can do this by running the following before you run any Python commands:

source /usr/share/docassemble/local3.10/bin/activate

If you encounter any errors, please register an “issue” on the docassemble issues page.

Known issues

As of August 2017, harmless errors have been issuing when a script exits:

Exception TypeError: "'NoneType' object is not callable" in <function remove at 0x7fd44df87410> ignored
Exception TypeError: "'NoneType' object is not callable" in <function remove at 0x7fd44df87410> ignored

This error message is caused by the weakref Python package. It appears to be harmless and may be fixed soon.

Using different web servers and/or SQL database backends

docassemble needs a web server and a SQL server, but it is not dependent on NGINX or PostgreSQL. If you would rather use Apache, you can install Apache and edit your /etc/supervisor/supervisord.conf file to add DAWEBSERVER="apache".

docassemble uses SQLAlchemy to communicate with the SQL back end, so you can edit the configuration to point to another type of database system, if supported by SQLAlchemy. docassemble does not do fancy things with SQL, so most backends should work without a problem. Any backend that you use must support column definitions with server_default=db.func.now().

Running services on different machines

You can run the SQL server, Redis, and RabbitMQ services on a different machine. Just edit the db, redis, and rabbitmq directives in the configuration.

For instructions on installing docassemble in a multi-server arrangement, see the scalability section.

Upgrading docassemble

To see what version of docassemble you are running, log in as an administrator and go to “Configuration” from the menu. To find out the version number of the latest available docassemble software, visit to the docassemble PyPI page. The “Configuration” page might report that the “Python” version number and the “system” version number are different. This may happen when you upgrade a docassemble extension package: the docassemble Python packages are dependencies and will be upgraded to the latest version available on PyPI, while the parts of docassemble that are outside of these packages (the “system”) remain as they were when you first installed docassemble. Updates to the “system” files are rare, so it is usually not a problem for the “Python” version number to be ahead of the “system” version number. If there is a compatibility issue, you will see a warning.

To upgrade a local installation of docassemble and its dependencies, do the following. (This assumes that in the past you cloned docassemble into the directory docassemble in the current directory.)

cd docassemble
git pull
sudo su www-data
source /usr/share/docassemble/local3.10/bin/activate
pip install --upgrade \
./docassemble \
./docassemble_base \
./docassemble_demo \
./docassemble_webapp
cp ./docassemble_webapp/docassemble.wsgi /usr/share/docassemble/webapp/
cp ./Docker/config/* /usr/share/docassemble/config/
cp ./Docker/*.sh /usr/share/docassemble/webapp/
cp ./Docker/VERSION /usr/share/docassemble/webapp/
python -m docassemble.webapp.create_tables
exit

If you get any errors while upgrading with pip, try doing the following first:

sudo su www-data
source /usr/share/docassemble/local3.10/bin/activate
pip uninstall docassemble
pip uninstall docassemble.base
pip uninstall docassemble.demo
pip uninstall docassemble.webapp

Sometimes, new versions of docassemble require additional database tables or additional columns in tables. The docassemble.webapp.create_tables module uses alembic to make any necessary modifications to the tables.

sudo -H -u www-data bash -c "source /usr/share/docassemble/local3.10/bin/activate && python -m docassemble.webapp.create_tables"

If you get an error in your logs about a missing column and running docassemble.webapp.create_tables does not fix the problem, see the database schema for information about what database columns need to exist in the database.

You can delete and recreate your database by running the following commands as root:

echo "drop database docassemble; create database docassemble owner docassemble;" | sudo -u postgres psql
sudo -H -u www-data bash -c "source /usr/share/docassemble/local3.10/bin/activate && python -m docassemble.webapp.create_tables"
rm -rf /usr/share/docassemble/files/0*

Then, restart supervisor.

sudo systemctl stop supervisor.service
sudo systemctl start supervisor.service

Other times, a docassemble upgrade involves changes to the Apache configuration, supervisor configuration, or auxillary files. In this case, you will need to make the changes by hand or manually reinstall docassemble.

All of these system administration headaches can be avoided by using Docker.